In store refund policy for purchases made at all city furniture and ashley homestore locations.
Value city furniture online orders.
Special order furniture and online only purchases.
After 180 days of inactivity value city furniture american signature furniture will deduct a non refundable of your last payment.
Value city furniture is proud to extend its delivery services across new jersey as well as staten island south eastern pennsylvania.
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Access our contact information here.
Value city furniture and american signature furniture may use display reproduce distribute transmit create derivative works from combine with other materials alter and or edit your user submissions.
Do i need to activate my account.
As a family owned business we understand your concern for the health and safety of your loved ones around the coronavirus outbreak.
Do i need to activate my account.
The delivery fees are non refundable.
Find your perfect living room at value city furniture.
For orders placed in store we do not accept returns once the delivery is made.
If so how do i activate it.
We offer white glove full service delivery.
Living rooms bedrooms dining rooms reclining furniture mattresses accessories sectionals sofas and couches at low prices.
How do i contact customer service.
How to check your value city furniture order delivery status online.
Please follow below steps to track your shipment.
After 180 days of inactivity value city furniture american signature furniture american signature furniture will deduct a non refundable 10 service fee from your invoice every month except where prohibited by law.
The accessories must be in their original packaging.
You will receive a full refund if you cancel your purchase at least one 1 day prior to your scheduled delivery.
Shop living room furniture including sectionals sofas chairs chaises recliners and more.
Accessories picked up instore have a 3 day return policy with no additional fees.
You can find value city furniture order tracking number in the receipt given after booked courier.
Track my order value city furniture and mattresses.
For online purchases we allow refunds within 3 days of delivery minus a 99 99 restocking fee.
Special order and online only purchases must be paid for in full at the time of sale.
Deliveries cancelled on the day of delivery will be subject to a restocking charge of 99 99.
Once your order is placed you will be contacted by a member of our online support team within 2 working days to review your order and schedule your delivery date.
The simplest way is to enter the value city furniture order tracking number in the form located above and click on the track button.